Someone high up at Royal Mail will explain why fifteen years ago they didn't jump on the email band wagon and offer a free email service......as First class and Second class mail goes up to 60p and 50p respectively this surely is the death knell for their mail service allowing others to enter the market. It may be a sop for privatisation in 2014 (pray who will buy it - Amazon?) but only if it is allowed a monopoly on stamps and post boxes.